Changing an employee's password

If you have forgotten your password or wish to set a new one, you can do it on your own. The new password will be used for logging in to all SmartShell services, once it is changed:

• Admin panel
• Client Shell
• Mobile app.

The password is changed for all services at once, since SmartShell uses a unified user account.

Through the client Shell

1. Click Forgot your password? on the login screen.
2. Enter the phone number linked to your account.
3. Enter the new password and confirm it.
4. Click Confirm by call.
5. Confirm your phone number with one of the following methods:
   • Free call
   • Via Telegram linked to the specified phone number
   • By email
6. Use your new password to log in after verification.

Through the Mobile app

1. Open the SmartGamer Mobile app.
2. Click Forgot your password? on the login screen.
3. Enter your phone number.
4. Create a new password and confirm it.
5. Confirm your phone number with one of the following methods:
   • Free call
   • Via Telegram linked to the specified phone number
   • By email
6. Log in to the app with the new password.

IMPORTANT NOTICE!

If you suspect that your account is being used on another device, or if you want to log out of all active sessions after changing your password, use the Log out of all browsers, devices and tabs, including the current one feature.

1. Go to the Admin panel.
2. Click on the profile sign in the upper right corner.
3. Select Log out of all devices in the menu that opens.
4. Confirm action.
   
   

This will log you out of all your account's active sessions on all devices, including the current one. You will need to log in again with your password to continue.