The functionality is available in Business subscription.
The Clients report gives you general information about gaming center visitors (registration date, discount, current deposit balance) and data on average order value and clients’ spendings for different periods of time broken down by categories (passes, goods, services).
You can view the Clients report by going to the Reports tab and selecting the Clients report tab.
Working with the report
To view the report, specify the calculation period. It is a month by default.
After clicking on the "Create” button, the following data will be displayed in the report header:
1. Selecting the date to create the report
You can specify the date range according to which the report should be created.
2. Client search bar
You can specify the client’s phone number (not necessarily the whole number) or their nickname.
The created report displays:
3. Phone number and nickname
Client identification.
4. Date of registration
The date of registration or first visit to the gaming center, if the customer has already been registered in SmartShell.
5. Current deposit balance
The amount on the client's deposit, including bonuses.
6. Personal discount
Client’s personal discount.
7. Spendings
Displayed in several categories:
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Spent for the set period - deposited funds for the given period (excluding purchases from the client's deposit);
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Passes spent - rental of gaming stations (including deposit purchases);
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Spendings in the store - purchase of goods and services (including deposit purchases).
8. Client's average order value
Calculated by the formula: the sum of all client’s payments divided by their number.