Step 6. Loyalty system

Discount

Why Discounts Matter

A discount is a reduction in the cost of a pass, item, or service, often applied to specific categories. To utilize discounts, enable the option in the card of each relevant category.

How to Create a Discount

1. After clicking Add a Discount, a modal window will open up.
2. Fill in:
   • Name;
   • Percentage value.

You can read more about the discounts here.

Promo code

Why you need a promo code

Promo codes are employed for promotions linked to client deposits replenishment, as well as purchasing a pass, goods, service and combo-set, provided that the promo code applying setting is active.

How to create a promo code

1. After clicking "Add Promo Code", a modal window will open up.
2. Fill in:
   • Name;
   • Percentage value;
   • Quantity - switch the slider to the right if you need to specify the number of promo codes.
   • Specify the quantity in case of restrictions. By default the quantity is unlimited.

You can read more about promo codes here.
Read about the difference between a discount and a promo code here.

Cashback

Why Cashback Matters

Cashback works like a promo code, but it is applied differently: the specified percentage is automatically added to the client's deposit account when a certain amount is spent.

How to create a cashback

1. After clicking Add a Condition, a modal window will open up.
2. Fill in:
   • Deposit replenishment amount – the amount from which cashback will be credited to the client;
   • Select the type of accrual: percentage or fixed value;
   • Amount as a fixed value.
   • Validity period – disable the slider to set the time frame.

You can read more about cashback here.

Achievements

Why you need achievements

The achievement system allows you to flexibly customize your center's loyalty system, including adding nice rewards for customers when they sign up, top up, make purchases and spend the number of hours in the club. Rewards for achievements are given only once. Counting of the fulfillment of achievement conditions starts from the moment of its creation.

How to create an achievement

1. After clicking Create an Achievement, a modal window will appear.
2. Fill in:
   • Title – the name of the achievement.
   • Condition – select the type of condition to fulfill.
   • Reward – the type of reward for completing the achievement.
   • Value (if necessary) – the amount of the reward.

You can read more about achievements here.

Everything is ready for the administrator's work. Now let's consider the admin panel settings.

Step 7. Admin panel Settings