Passes

In this article you will learn what passes are available, their features and how to customize the passes grid.
You can access the section for adding and editing passes from the additional menu. To do this, click on Goods and Services, and navigate to the Passes tab from the dropdown list.

• How the passes page looks like
• What passes are available
  • Fixed
  • Package
  • Per-minute AVAILABLE IN BUSINESS SUBSCRIPTION
  • Membership AVAILABLE IN BUSINESS SUBSCRIPTION
  • Comparison table of passes features
• How to create a pass
  • How to create a fixed pass
  • How to create a package pass
  • How to create a per-minute pass AVAILABLE IN BUSINESS SUBSCRIPTION
  • How to create a membership pass AVAILABLE IN BUSINESS SUBSCRIPTION
• How to change or delete a pass
  • How to add a pass
  • How to delete a pass
• How to sort passes
• Highlighting a pass AVAILABLE IN BUSINESS SUBSCRIPTION
• Useful to know

How the passes page looks like

When you first go to the Passes page, the default passes (Per-minute, Package and Fixed) will be displayed. On this page you can create and edit passes grid.

The pass card represents the following:

• Pass name;
• The type of pass and additional states;
• The cost of the pass in different rooms;
• Pass duration, validity schedule and lifetime.

Information icons:

• Crescent – an indicator of whether the pass crosses midnight.
• Percentage – an indicator of whether or not existing discounts can be applied to the pass.
• Eye – an indicator of whether this pass is displayed in the Shell or not.
• Coin – an indicator of whether the pass is displayed in the admin panel, if it is sold by the administrator.
• Stars – an indicator of whether this pass is highlighted in Shell.
• Red calendar – an indicator of whether this pass is used on Holidays.
• Paper airplane – an indicator of whether the notification is sent to the linked Telegram group when the pass is sold.
• Blue calendar – an indicator of whether the pass is available for online reservation.

What passes are available

1. Fixed pass

It is used to create a pass that is valid for exactly the specified time from the moment of purchase (for example, 3 hours).

2. Package pass

When creating such a pass, the duration is not set, as it depends on the validity schedule.

For example, if you set the sales schedule daily from 22:00 to 08:00, then the pass duration will be until 08:00 instead of 10 full hours. That is, if you buy such a pass at 22:00, 10 hours of game time will be available, but if you buy the same pass at 05:00, only 3 hours will be available.

For convenience, you can specify the time of sale so that you can't buy the pass later than a certain time.

3. Per-minute pass

It is used to create passes where money is charged for each next minute of computer usage. This pass works until all the money on the client's deposit is used up. This pass cannot be sold from the admin panel, it is purchased by the client from the shell by himself.

When creating a per-minute pass, the duration is automatically set to 1 minute and the duration cannot be changed, it is necessary for the correct operation of the per-minute pass.

4 Membership 

It is used to create a pass with time saving. With the help of this pass it is possible to add lifetime to a fixed pass. In other words, to create a permanent pass (subscription), so that the client would not lose the remaining time after leaving the Shell, as in the case of a package pass.

5. Comparison Table of passes features

How to create a pass

Go to the manager mode and do the following to create or edit passes:

1. Click on the Goods and Services tab, and from the dropdown list, navigate to the Passes tab;
2. Click Add a Pass in the upper right part of the screen;
   
   
   
3. Specify in the opened window:
   • Gaming center and personal discount applicability;
   • Display of the pass in the Shell;
   • Display to the operator for sale;
   • Highlight the pass in the Shell;
   • Use on a holiday;
   • Notify in Telegram upon sale;
   • Available for online reservation (Only for fixed and package passes);
   • Pass Title (2 to 24 characters);
   • Pass status (Active or Inactive);
   • Type;
   • Duration – Time of pass validity from the moment of purchase (for example, 3 hours);
   • Lifetime – The amount of time during which you can use the pass;
   • Price List (You can set the price for several groups at once or for each group separately using the Add button. It is allowed to use fractional numbers (with "."));
   • Action schedule – time period of pass activity. (For example, from 8:00 a.m. to 12:00 p.m.);
   • Sale Time – the time period in which the pass can be sold. (For example, Monday, Wednesday, Friday 10:00 - 18:00);
   • Additional options.

4. Check the mini-card to the right of the form to make sure it is filled out correctly;
5. Click Create.
   
   
   

1. How to create a fixed pass

• Select the type of pass – Fixed;
• Specify the duration;
• Specify the sales schedule.

2. How to create a package pass

• Select the pass type – Package;
• Specify the validity schedule;
• Specify the sale time.

3. How to create a per-minute pass

• Select the pass type – Per-minute (duration will always be 1 minute);
• Specify the sale schedule.

4. How to create a Membership 

• Select the type of pass – Membership;
• Set Lifetime

If you set a Duration schedule for a permanent pass, the pass session will be linked to this time.

How to change or delete a pass

1. How to change a pass?

• Go to the Passes page;
• Click on the card of the needed pass;
• Change the data you need;
• Click Save.

2. How to delete a pass?

• Go to the Passes page;
• Click on the card of the needed pass;
• Click Delete (Trash icon).

How to sort passes? 

Point to a pass card and in the upper right corner of the card press the move icon.

Drag the card to the necessary place.

Highlighting a pass

Feature is available in Business subscription.

To draw attention to the pass you need, you can enable the "Highlight the Pass" feature.

How to Highlight a Pass:

1. Go to the Passes tab in the admin panel.
2. Go to the editing of the pass you wish to highlight.
3. Toggle the Highlight the Pass in Shell switch in the Additional section.

Tt will be visually highlighted in the Shell (client interface), helping you to draw the client's attention specifically to this pass.

Useful to know

• When the current pass expires, the user has 3 minutes to buy a new one;
• In case the user has several purchased Passes, they follow one after another without pause, without the need to confirm the selection of the next one. The passes are applied according to the order of their purchase;
• A Per-minute pass can be placed only if there are no other active passes. If any have already been sold to the host, they must be terminated early;
• A user can be charged up to 99 units of one Fixed pass in a single receipt.
• The money is immediately deducted in full when the pass is purchased, except for the per-minute pass, which is deducted every minute.
• When updating a pass, it is recreated without being noticed, while the previous version is sent to the system memory, which allows you to correctly analyze the performance of the center (you can see which Passes were sold at different times in the center).