Start

Employees

Updated

This block gives you access to edit the usernames and passwords of your team, including ordinary administrators and managers.

You can start viewing and editing the list of employees by clicking on the corresponding section of the Manager side menu.
Or by entering the corresponding link in your browser: admin.smartshell.gg/workers 

List of employees


Employees tab.png
The main information on the list of employees is displayed here: 

  • Employee’s full name and their phone number

  • Employee’s nickname

  • Employee's role in the system

  • Employee’s status

  • Nickname of the manager who created the employee

  • Employee’s account creation date

Adding/Editing an employee


Creating an employee.png
Clicking on the Add an employee button or double-clicking on the card will open the create/edit an employee screen.

 

IMPORTANT!

A future employee must first register in the Shell. Afterward it will be possible to find their phone number to make them an employee.

If you want to make an employee from a person who is already your client, start typing their phone number in the corresponding field and then select them from the drop-down list.

 

To successfully create/edit an employee, all fields must be filled in correctly.

Specifically:

  • Phone number
    The phone number is unique to each user. To find a user quickly, enter the last 4 digits of their phone number.

  • Role
    There are 7 roles. 6 of them are available for selection: Manager, Operator, Accountant, IT Administrator, Marketing manager, and Other employee. An Owner is an employee who created the gaming center in their personal account.

  • Full name
    For the full name: any combination of Unicode characters is supported, including spaces. No more than 30 characters. If the future employee does not have a middle name, put a dash "—" in the corresponding field.

When editing an employee's card, you can dismiss or block a user.

 

Dismiss button

The Dismiss button will appear in the employee's card after its creation. If you dismiss an employee, they will be removed from the list of employees and will be deprived of access to the Admin panel using this login and password.

 


Ban option

This option allows you to deny an employee or client access to the Shell using their username and password. 




IMPORTANT!

After dismissal, the former employee is removed from the list of employees but remains in the list of clients.

That means they will be able to authorize in the Shell with their login and password to buy a pass and play like any of your clients.

You can edit the card of any employee except your own.

Role editing

This feature is available in Business subscription.

To edit roles, go to the Roles tab and click the pencil icon next to the role you wish to edit. 

Edit the parameters you wish to change in the window that opens.

Comparison table of features available to different roles

The given table shows the default parameter values: YES - the parameter is enabled, NO - the parameter is disabled. Green background means the parameter is editable, gray background means the parameter is not editable.

For example, the Owner role has almost all parameters enabled by default and they cannot be edited, whereas the Other employee role has almost all parameters disabled but they can be edited.


      Owner Manager  Operator Accountant IT Administrator Marketing manager Other employee
1
 		 Manage bookings   YES YES YES NO NO NO NO
Allows you to edit and delete reservations.
2
 		Log in during active shift   YES YES NO YES YES YES NO
Allows authorization in the admin panel during another employee's work shift.
 3
 		Create cash vouchers   YES YES YES YES NO NO NO
Allows you to create receipt and payment cash vouchers. A cash voucher can be created either by the owner of an active work shift or by another employee authorized to create cash vouchers. A work shift must be open to create a cash voucher.
 4
 		View clients (includes search)   YES YES YES YES NO YES NO
Allows you to view the list of clients and search for them in the Clients tab.
5 
 		View specific client   YES YES YES YES YES YES YES
Allows you to view a specific client's card.
6 
 		Manage clients   YES YES NO NO NO YES NO
Allows you to edit a client's deposit and discount, as well as ban them.
7 
 Manage client sessions   YES YES YES NO NO NO NO
Allows you to end client sessions on the Gaming stations and Map tabs in advance, as well as apply penalties on clients.
8 
 		View reviews   YES YES NO NO NO NO NO
Allows you to view client's reviews.
9 
 		Create comments   YES YES YES NO YES YES NO
Allows you to create comments about clients and hosts.
10 
 		Delete comments   YES YES NO NO NO NO NO
Allows you to remove comments about clients and hosts.
11
 		View comments   YES YES YES YES YES YES NO
Allows you to view comments about clients and hosts.
12
 		View logs   YES YES YES YES YES YES NO
Allows you to view the Gaming center's logs.
13 
 		View license pools   YES YES YES NO YES NO NO
Allows you to view the license pool.
14
 		Manage license pools   YES YES NO NO YES NO NO
Allows you to edit license pools.
15
 		View license pools passwords   YES YES NO NO YES NO NO
Allows you to view license pool passwords.
16
 		Add goods to the warehouse   YES YES YES YES YES NO NO
Allows you to add goods to the warehouse.
17
 		Write-off goods in the warehouse   YES YES NO YES NO NO NO
Allows you to remove goods from the warehouse.
18
 		View gaming stations   YES YES YES NO YES YES NO

Allows you to view the list of PCs in the Gaming stations, Map, and Booking system tabs, as well as in the Gaming stations usage report (if the employee has access to it).
19
 		Create commands for gaming stations   YES YES YES NO YES NO NO
Allows access to gaming station commands: Transfer, Penalty, Notification, Power supply (Switch on/off, Reboot), PC Control (Maintenance mode ON, Connect to PC, View Screen, Logout).
20
 		Manage gaming stations   YES YES NO NO YES NO NO
Allows you to create and edit a gaming station and host group, set up Shell on the PC, remotely enable high access on the PC, and accept new hardware configuration.
21
 		View loyalty program   YES YES YES YES NO YES NO
Allows you to view the loyalty system: gaming center's discounts, promo codes, cashback and achievements.
22
 		Manage loyalty program   YES YES NO NO NO NO NO
Allows you to edit the loyalty system: gaming center's discounts, promo codes, cashback and achievements.
23
 		View payments   YES YES YES YES NO NO NO
Allows you to view payments.
24
 		Validate promo code   YES YES YES YES NO NO NO
Allows you to apply the gaming center's discounts and promo codes.
25
 		Public key display   YES YES YES YES YES YES YES
Allows you to install the Shell on a gaming station.
26
 		Process refunds   YES YES YES YES NO NO NO
Allows you to cancel the client's payments.
27 Manage reports   YES YES NO YES NO NO NO
Allows you to view reports.
28
 		View roles   YES YES NO NO NO NO NO
Allows you to view the employees' roles list.
29
 		Manage settings   YES YES NO NO YES NO NO
Allows you to manage the gaming center's settings.
30
 		View shop   YES YES YES YES YES YES NO
Allows you to view passes, goods, services, and combo sets.
31
 		Manage shop   YES YES NO NO YES NO NO
Allows you to create, edit and delete passes, goods, services, and combo sets.
32
 		View content shortcuts   YES YES YES NO YES YES NO
Allows you to view games and apps shortcuts.
33
 		Manage shortcuts   YES YES NO NO YES NO NO
Allows you to create, edit and delete games and apps shortcuts.
34
 		View active shift data   YES YES YES YES NO NO NO
Allows you to view active shift information on the dashboard.
35
 		View work shifts   YES YES YES YES NO NO NO
Allows you to view information about shifts in the Shifts report (if an employee has access to them).
36
 		Open a work shift   YES YES YES NO NO NO NO
Allows you to open the shift.
37
 		Manage employees   YES YES NO YES NO NO NO
Allows you to create, edit and delete employees' accounts.
38
 		View employees tasks   YES YES YES YES YES YES NO
Allows you to view employee's tasks.
39
 		View own tasks   YES YES YES YES YES YES NO
Allows you to view your own tasks.
40
 		Complete tasks   YES YES YES YES YES YES NO
Allows you to accept completed tasks.
41
 		Manage tasks   YES YES NO YES YES YES NO
Allows you to create, edit and delete tasks for the employees.

 

 

 

Related articles