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Employees

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This block gives you access to editing the usernames and passwords of your team: both ordinary administrators and managers.

You can start viewing and editing the list of employees by clicking on the corresponding section of the Manager side menu.
Or by entering the corresponding link in your browser: admin.smartshell.gg/workers 

List of employees




The main information on the list of employees is displayed here: 

  • Employee’s full name and their phone number

  • Employee’s nickname

  • Employee's role in the system

  • Employee’s status

  • Nickname of the manager who created the employee

  • Employee’s account creation date

Creating/Editing an employee




Clicking on the Add an employee button or double-clicking on the card will open the create/edit an employee screen.

 

IMPORTANT NOTICE!

A future employee must first register in the Shell, afterwards it will be possible to find their phone number to make them employees.

If you want to make an employee from a person who is already your client, start typing the phone number in the corresponding field and then select him/her from the drop-down list.

 

To successfully create/edit an employee, all fields must be filled in correctly.

Specifically:

  • Phone number
    The phone number is unique for each user. To find a user quickly, enter the last 4 digits of the phone number.

  • Role
    There are 7 roles, 6 of them are available for selection: Manager, Operator, Accountant, IT-administrator, Marketing manager and Other employee. Owner is an employee who created the gaming center in the owner's personal account.

  • Full name
    For the full name: any combination of Unicode characters is supported, including spaces. No more than 30 characters. If the future employee does not have a middle name, put a dash "—" in the corresponding field.

When editing an employee's card, you can dismiss or block a user.

 

Dismiss button

The Dismiss button will appear in the employee's card after its creation. If you dismiss an employee, he/she will be removed from the list of employees and will be deprived of access to the Admin panel by this login and password.

 


Ban option

This option allows you to deny an employee or client access to the Shell by their username and password. 




IMPORTANT NOTICE!

After dismissal the former employee is removed from the list of employees, but remains in the list of clients.

That means he/she will be able to authorize in the Shell with their login and password to buy a pass and play like any of your clients.

You can edit the card of any employee except your own.

Role editing

This feature is available in Business subscription.

To edit roles, go to the Roles tab and click the pencil icon next to the role you wish to edit. 

Edit the parameters you wish to change in the opened window.

Comparison table of features available to different roles

The given table shows the default parameter values: YES - the parameter is enabled, NO - the parameter is disabled. Green background means the parameter is editable, gray background means the parameter is not editable.

For example, the Owner role has almost all parameters enabled by default and they cannot be edited, whereas the Other employee role has almost all parameters disabled but they can be edited.


      Owner Manager  Operator Accountant IT-Administrator Marketing manager Other employee
1
 		 Booking management   YES YES YES NO NO NO NO
Allows to edit and delete reservations.
2
 		Log-in during the active shift   YES YES NO YES YES YES NO
Allows authorization in the admin panel during another employee's work shift.
 3
 		Cash order creation   YES YES YES YES NO NO NO
Allows to create receipt and payment cash orders. A cash order can be created either by the owner of an active work shift or by another employee authorized to create cash orders. A work shift must be open to create a cash order.
 4
 		Clients tab visibility (Including search)   YES YES YES YES NO YES NO
Allows to view the list of clients and search for them in the Clients tab.
5 
 		Specific client’s profile display   YES YES YES YES YES YES YES
Allows to view a specific client's card.
6 
 		Client management   YES YES NO NO NO YES NO
Allows to edit a client's deposit and discount, as well as ban them.
7 
 Clients’ session management   YES YES YES NO NO NO NO
Allows to end client sessions on the Gaming stations and Map tabs in advance, as well as apply penalties on clients.
8 
 		Reading reviews   YES YES NO NO NO NO NO
Allows to view client's reviews.
9 
 		Comment creation   YES YES YES NO YES YES NO
Allows to create comments about clients and hosts.
10 
 		Comment removal   YES YES NO NO NO NO NO
Allows to remove comments about clients and hosts.
11
 		Viewing comments   YES YES YES YES YES YES NO
Allows to view comments about clients and hosts.
12
 		Viewing logs   YES YES YES YES YES YES NO
Allows to view Gaming center's logs.
13 
 		License pool display   YES YES YES NO YES NO NO
Allows to view licenses pool.
14
 		License pool management   YES YES NO NO YES NO NO
Allows to edit licenses pools.
15
 		License pool passwords display   YES YES NO NO YES NO NO
Allows to view licenses pool passwords.
16
 		Adding goods   YES YES YES YES YES NO NO
Allows to add goods to the warehouse.
17
 		Deducting goods    YES YES NO YES NO NO NO
Allows to deduct goods from the warehouse.
18
 		Display hosts   YES YES YES NO YES YES NO

Allows to view the list of hosts in the Gaming stations, Map, and Booking system tabs, as well as in the Gaming stations usage report (if the employee has access to it).
19
 		Creating host commands   YES YES YES NO YES NO NO
ОAllows access to host commands: Transfer, Penalty, Notification, Power supply (Switch on/off, Reboot), PC Control (Maintenance mode ON, Connect to PC, View Screen, Logout).
20
 		Host management   YES YES NO NO YES NO NO
Allows to create and edit a host and host group, set up Shell on the PC, remotely enable high access on the PC, and accept new hardware configuration.
21
 		Loyalty system tab display   YES YES YES YES NO YES NO
Allows to view the loyalty system: gaming center's discounts, promo codes, cashback and achievements.
22
 		Loyalty system management   YES YES NO NO NO NO NO
Allows to edit the loyalty system: gaming center's discounts, promo codes, cashback and achievements.
23
 		Payments tab display   YES YES YES YES NO NO NO
Allows to view payments.
24
 		Promo codes validation   YES YES YES YES NO NO NO
Allows to apply gaming center's discounts and promo codes.
25
 		Public key display   YES YES YES YES YES YES YES
Allows to install the Shell on a gaming station.
26
 		Payments cancellation   YES YES YES YES NO NO NO
Allows to cancel client's payments.
27 Managing reports   YES YES NO YES NO NO NO
Allows to view reports.
28
 		Roles visibility   YES YES NO NO NO NO NO
Allows to view employees' roles list.
29
 		Settings management   YES YES NO NO YES NO NO
Allows to manage gaming center's settings.
30
 		Shop display   YES YES YES YES YES YES NO
Allows to view passes, goods, services and combo-sets.
31
 		Shop management   YES YES NO NO YES NO NO
Allows to create, edit and delete passes, goods, services and combo-sets.
32
 		Viewing icons in content section   YES YES YES NO YES YES NO
Allows to view games and apps icons.
33
 		Icon management   YES YES NO NO YES NO NO
Allows to create, edit and delete games and apps icons.
34
 		Viewing active shift data   YES YES YES YES NO NO NO
Allows to view active shift information on dashboard.
35
 		Viewing working shifts   YES YES YES YES NO NO NO
Allows to view information about shifts in the Shifts report (if there an employee has an access to them).
36
 		Opening the shift   YES YES YES NO NO NO NO
Allows to open the shift.
37
 		Team management   YES YES NO YES NO NO NO
Allows to create, edit and delete employees' accounts.
38
 		Viewing employee’s tasks   YES YES YES YES YES YES NO
Allows to view employee's tasks.
39
 		Viewing your tasks   YES YES YES YES YES YES NO
Allows to view your own tasks.
40
 		Tasks completion   YES YES YES YES YES YES NO
Allows to accept completed tasks.
41
 		Task management   YES YES NO YES YES YES NO
Allows to create, edit and delete tasks for the employees.

 

 

 

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