Additional Menu

Additional Menu includes:

• Goods and services
• Loyalty system
• Employees
• Client reviews
• License pool AVAILABLE IN BUSINESS
• Games and Apps
• Reports
• Settings

Goods and services

Block for editing passes, goods, services, and combo sets for gaming center's clients. Allows for creating, editing, and deleting passes, goods, services, and combo sets, as well as registering goods.
You can create a passes system in the Passes subsection. A passes system is the pricing for gaming equipment rental for some period of time.

There are 4 types of passes:

• Fixed
• Package
• Per-minute
• Membership

They have different purposes and operation mechanisms.

You can read more about passes, services, and combo sets here.

Loyalty system

In this block, you can flexibly set up discounts, achievements, promo codes, and cashbacks.

• A discount is the value of price reduction for a pass, a service, and goods.
• A promo code is used for promotions related to the replenishing of the client’s deposit, as the value of the promo code increases the amount of funds added to the deposit account. 
• A cashback works like a bonus program. If a client replenishes their deposit for a certain amount, they receive a part of it in the form of an additional bonus.
• With an achievement system, you can flexibly set up the loyalty system in your gaming center, including adding pleasant rewards for clients upon registration, for deposit funds replenishment and spending, as well as for hours spent in the gaming center.

You can read more about the loyalty system here.

Employees

This block gives you access to editing your team's names, passwords, and attendances. Details for both ordinary operators and managers can be edited. You can select one of 6 available roles for an employee, as well as edit permissions for these roles in a Business subscription.

List of roles:

1. Owner Role.
   The Owner has access to the owner's account, where they can create and manage gaming centers, as well as purchase and renew subscriptions to use the SmartShell software package.
   The Owner has full rights in the admin panel and can set up flexible employee roles. This role cannot be assigned to anyone. It is assigned automatically when the gaming center is created.
2. Manager Role.
   The Manager can customize the passes system, add goods and services, track their flow, manage the loyalty system in the form of discounts, promo codes and cashback, create and view financial reports, and make additional sensitive adjustments to the gaming center's operation. They ensure system operation and monitor its effectiveness.
3. Operator Role.
   The Operator is responsible for working with clients, setting up sessions, accepting payments and maintaining the quality of service.
4. Accountant Role.
   The Accountant can view accounting documents, issue cash orders, manage the flow of goods, and view clients and logs in the gaming center.
5. IT Administrator Role.
   The IT Administrator is responsible for working with hardware, and managing gaming stations, the license pool, shortcuts, and employee tasks.
6. Marketing Manager Role.
   The Marketing Manager is responsible for customer service and the loyalty system.
7. Other Employee Role.
   An Other employee does not have any permissions. You can change this in the employee role settings.

You can read more about working with the employee settings here.

Client reviews

After enabling the reviews, all clients who visit your club will have the opportunity to leave a rating and a review.

The manager (gaming center owner) can see the reviews in the admin panel and receive notifications in the Telegram channel.



You can read more about client reviews here.

License pool

A functionality that allows for automation of launchers or launching of game accounts for games.

You can read more about the license pool here.

Apps

This block allows you to add application shortcuts to gaming stations remotely.

You can read more about games and apps here.

Analytics

This block shows the statistics on your gaming center for the chosen period.

You can read more about reports here.

Settings

In this block, you can set up everything that relates to the functioning of your gaming center, the work of employees, the functionality of the client shell, cash operations, security, and notifications.

You can read more about settings here.