The function is available in Business subscription.
In this block, you can manage the booking status, view active sessions and bookings, as well as the reservations made online, and create new bookings.
There is a separate tab in the Main Menu for booking. You can go to it by clicking on the corresponding name.
Or at the link: https://admin.smartshell.gg/bookings
The page displays the schedule of reservations: vertically – gaming stations, horizontally – time (in the active schedule, 36 hours).
Reservations that cross 00:00 are shown in purple.
Also on the screen, you can:
- Select the date for displaying the reservation.
- Sort the display of a group of computers.
- Find the Book button.
How the booking system works
When you set up a reservation for customers, it will be displayed 12 hours in advance.
Reservations in SmartShell can be made enforceable by enabling the Strict reservation setting.
When this setting is enabled:
- It is not possible to set a customer session that overlaps the reservation time.
- Customers will have their per-minute and fixed rate passes finalized within the set time.
Online reservation
To make online reservation available from the Client portal, you need to enable the online reservation feature in the Settings. You can read more about it here. By enabling online reservation, you can prohibit booking of certain gaming stations. Simply right-click on the desired PC in the Gaming Stations or Map section and select PC Control - Prohibit online reservation in the context menu.
Once online reservation is enabled, clients can book a PC on their own using the SmartGamer mobile app or the player’s personal account. You can read more about it here.
Booking management
Creating reservations
- Right-click on the desired PC and select Book on the map or table of computers.
It can also be selected from the quick menu on the Dashboard.
Alternatively, click Book on the Booking system tab. - Enter the phone number of a registered user (or leave the field blank if the guest has not yet been to your gaming center).
- Enter the date, start time of the reservation, and estimated session time.
- Select the number of PCs required.
- Add additional information, such as the client's name or phone number.
- Click Book.
IMPORTANT NOTICE!
-
If you try to book a gaming station from the Booking system section, the reservation start time will be moved to the nearest available time after the end of the current session/reservation + the time specified in the Strict reservation setting with a corresponding message in the top left of the reservation creation window.
Viewing the booking list
- On the PC table, the reservation status is displayed next to each PC. Clicking on the reservation status on the PC table opens a list with active reservations.
- You can view it by clicking on the Booking List on the desired PC.
- This will open a window with all the bookings of that PC.
Active – bookings whose start time has not yet arrived.
Completed – bookings whose end time has already expired or whose booking has been completed by the operator.
Editing a reservation
- Right-click on the required PC, select List of reservations on the map or table of computers.
- A window with all reservations of a particular PC will open.
- Select the desired reservation from the list and click on the editor (pencil icon).
- Edit the necessary information.
- Click Update and you're done!
Deleting a reservation
- Right-click on the required PC, select List of reservations on the map or table of computers.
- A window with all reservations of a particular PC will open.
- Select the desired reservation from the list and click on the editor (pencil icon).
- Click the delete icon (stop icon).
View reservations in Shell
- During authorization in the Shell, the customer will see the date and time of the nearest booking.
- The client will not be able to buy a pass that exceeds the reservation time.
- When buying a per-minute pass, the client will see the time of the nearest booking.